FREQUENTLY ASKED QUESTIONS.
ALL YOU NEED TO KNOW.
Q: Why should you choose CWV PROPERTY MANAGEMENT?
A: We provide the outstanding, reliable, and efficient property management service that you deserve. We have an unparalleled expertise in local rent structures, lease agreements, maintenance needs, insurance requirements and landlord/tenant law.
Q: What are examples of properties that CWV Property Management has under management?
A: Examples of some of the buildings where we manage residential units in South Florida include the Icon Brickell, The Epic, The Loft, The Mark, Trump Royale, Beach Club, The Ivy, 500 Brickell, Brickell House, The Met, The Courts at Bayshore, One Miami, Wind, Commodore Club West, The Ocean Club at Key Biscayne; we also manage a mix of single-family homes, as well as office and commercial real estate properties.
Q: What makes CWV PROPERTY MANAGEMENT different from other property management companies?
A: We are passionate about providing a stress-free experience to our real estate owners. Also, being a member of CWV Group allows us to deliver a complete turnkey solution, as we know our business “inside out”, from development, property management, to realty services.
Q: Why should you hire a professional property management company to manage my rental property?
A: To make things easier. If you lack the expertise needed for a daily management of your real estate properties, an expert can make all the difference, taking care of all issues related to your property, including:
- Minimize vacancies and maximize income.
- Fill vacancies with the best possible tenants.
- Maintain and keep your rental property in good condition.
- Track income and expenses to determine profitability;
- Negotiate rental agreements.
- Collect rent and track tenant deposits.
- Comply with federal, state and local laws.
- Deal with tenant’s problems.
Q: What happens when a tenant is in breach of the lease contract?
A: Once a violation has occurred, we will post legal notice to the tenant with an opportunity to cure the violation. If the violation is not cured, it will be forwarded to our attorney for eviction filings.
Q: Who holds the Security Deposit(s)?
A: For convenience purposes, CWV Property Management holds all security deposits in an escrow account and is the fiduciary under FL General Statutes. Please refer to our Management Agreement for more complete details.
Q: When does an owner get his/her check?
A: We make every effort to insure your funds are received no later than the end of the third week of every month. Direct deposit of any owner’s monthly check is available at no extra charge. In addition, we include an itemized accounting statement.
Q: Will I know what is going on with my property?
A: Always. We will communicate with you throughout our agreement and keep you aware of any issues that may arise. We will contact you at reasonable times to discuss repairs and notify you of the residents notice to move.
Q: How do you handle maintenance requests?
A: Residents may phone, fax, or mail their requests to us. After we receive a repair request, we may contact the resident and ask them questions, which will help us determine the exact nature of the problem before sending a service technician. If the resident has a legitimate problem, we will schedule the repair. Most repairs are scheduled within one business day. Comfort items such as air conditioning, no hot water or heat, receive the highest priority and are usually attended to the same or next business day.
Q: Do you handle problems late at night and during weekends?
A: Of course. Residents can contact us 24 hours a day and 7 days a week to respond to emergencies. We will then talk with the resident to determine how to proceed. Many times we can solve the problem over the phone, saving you the cost of an emergency trip charge.
Q: Can you pay my monthly property bills for me?
A: Yes. We can pay your Mortgage, Insurance, Homeowners fees, etc. There must be sufficient cash flow from the property to cover such expenses and we will ask you to advance us the necessary funds for this purpose
Q: Can you start managing my properties today?
A: Sure. We can start the process immediately. To set up a no-obligation consultation to discuss your property in detail, please CONTACT US.